Privacy Policy

Oct 11, 2026

This policy explains what personal information Russet Supply LLC collects when you visit our site, download or buy our Framer components and templates, or contact us, and how we use and protect it. Effective October 11, 2026.

Who we are

Who we are

Russet Supply LLC is a limited liability company formed in the State of New Mexico, USA. We design, build and sell Framer components and templates, both free and premium.

Privacy contact: support@russetsupply.com · Address: New Mexico, USA

Information we collect

Information we collect

Order information: Name, email address, country, items purchased or downloaded, licence details, order ID. Source: You, and the payment platform you buy through.

Support information: Emails, messages, screenshots, Framer project or component links you send us. Source: You.

Usage data: Pages viewed, device and browser type, approximate location from IP address, referring site. Source: Collected automatically.

Newsletter and updates: Email address and subscription preferences. Source: You, if you opt in.

We do not collect or store full payment card numbers. Payments are handled by third-party platforms such as Gumroad or the Framer Marketplace, under their own terms and privacy policies.

How we use your information

How we use your information

  • Deliver your purchase or free download and provide access to updates

  • Provide support and respond to your messages

  • Process refunds and prevent fraud or licence abuse

  • Send order confirmations, product updates and important notices

  • Send marketing emails only if you opted in; you can unsubscribe at any time

  • Understand how our site and components are used, and improve them

  • Meet legal, tax and accounting obligations

Legal bases

Where data protection law requires a legal basis, we rely on: performing our contract with you (orders and support), our legitimate interests (security, fraud prevention, product improvement), your consent (marketing emails, non-essential cookies), and legal obligations (tax and accounting records).

Sharing

We do not sell your personal information. We share it only with:

  • Payment and marketplace platforms that process your order (for example Gumroad, Whop and Framer)

  • Service providers that help us run the business, such as hosting, analytics, email delivery and support tools

  • Authorities or advisers when the law requires it or to protect our rights

  • A successor, if Russet Supply LLC is merged, sold or reorganised

Providers may only use your information to perform services for us.

Cookies and analytics

Cookies and analytics

We use essential cookies to make the site work and, where permitted, analytics cookies to see how it is used. You can block or delete cookies in your browser settings; some features may stop working if you do.

Your own visitors

Our components run inside your Framer site. They do not send data to Russet Supply unless a component’s documentation says so. You are responsible for your own site’s privacy notice. Components that load third-party services you choose to enable (for example maps or embedded video) are subject to those services’ own policies.

Retention

Retention

We keep order and licence records for as long as needed to provide updates and support, and for the period required by tax and accounting law. Support messages are kept for a reasonable period after the conversation ends. We delete or anonymise data we no longer need.

Security

Security

We use reasonable technical and organisational measures to protect your information. No online service is completely secure, so we cannot guarantee absolute security.

Your rights

Your rights

Depending on where you live, you may have the right to access, correct, delete or export your personal information, object to or restrict certain processing, withdraw consent, and opt out of the sale or sharing of personal information (we do not sell it). California, EEA and UK residents have these rights under local law. To make a request, email support@russetsupply.com . We may need to verify your identity, and we will respond within the time the law requires. You may also complain to your local data protection authority.

Children

Children

Our products and site are not directed to children under 16, and we do not knowingly collect their information. If you believe a child has given us personal information, contact us and we will delete it.

International transfers

International transfers

We operate from the United States and our providers may process data in other countries. Where required, we use appropriate safeguards for international transfers.

Changes to this policy

Changes to this policy

We may update this policy. The effective date at the top shows the latest version, and we will give notice of material changes by email or on our site.

Contact

Contact

Russet Supply LLC · support@russetsupply.com · russetsupply.com · New Mexico, USA